Friendly, professional technical support assistance, available on-demand
You talk to real, locally-based people. During business hours, actual humans are available to take your call and provide support.
Real People Solving Your Real-World IT Problems 24/7/365
Think of us as first responders for your technological emergencies. We’re ready to log, track and remediate issues with your computer systems, servers or network infrastructure at a moment’s notice. Our IT help desk services include a team of knowledgeable engineers that are dedicated to addressing any issue—from password changes to system crashes—in a friendly and professional manner.
We’re Here On Your Schedule, Not Ours
Technology Troubles Can Strike At Any Time – We’re Here To Help You Every Step Of The Way
We understand that problems don’t always happen during business hours. Our remote technicians stand ready to provide assistance at any time—days, nights, weekends and holidays. And, when you require on-site assistance, we get the job done based on your timetable—not ours.
You Will Always Reach An Expert
Enjoy instant access to live, experienced tech support engineers located here in the United States. Simply call our toll-free number, or contact us via email, instant messenger or Adaptive’s web portal. We track all tech support calls to ensure resolution and provide email receipts for your records.
Gain Proactive Protection
Viruses, power outages and hardware failures—all unexpected events that can bring your systems to a screeching halt, leaving you paralyzed. Our technicians are available 24/7/365 to restore your operations in case of an emergency.
Support You Can Count On
PC and Mac support is available on-site, by phone or live remote control. Our IT support engineers remotely diagnose and resolve issues more than 90% of the time. On-site IT support—even after hours—is available whenever it’s needed. You won’t spend time reiterating the same situation to multiple engineers or receive conflicting advice. Our team knows your system, business and priorities.