We are all familiar with the effect slow WiFi can have on our personal productivity – and the frustration that can cause. The impact of poor connectivity on a business-wide basis is less easily measurable – yet can have a more serious impact on staff productivity and morale.
We’ve all experienced the frustration of a poor WiFi connection, whether it’s on a large site with poor coverage or even in our own home. But imagine dealing with those frustrations on a daily basis while trying to do your job.
Poor WiFi in the workplace can have a huge impact on your ability to do your job – and can lead to sustained frustration and resentment.
You’re then not only dealing with the lost productivity that directly results from the lack of decent WiFi, but the impact of declining morale as well.
Reasons for Poor WiFi Performance
There are a number of reasons why you might be experiencing WiFi problems. In office environments, these include:
- Signal strength loss through reflection or absorption
- Inadequate access point coverage
- Security configuration problems
- Inadequate bandwidth provisioning
- Unreliable service from telecoms service provider or carrier
- Lack of a back-up connection
- Physical disruption to line into building
- Legacy devices that don’t support the latest WiFi standards being used
- Lack of QoS (quality of service) management solution, resulting in bandwidth hogging by certain devices
As you will note, some of these problems are due to the local area network (LAN) and some are because of the wide area network (WAN) or Internet link. Given the range of possible issues, when trying to establish the cause of poor WiFi performance it is important to work with a service provider or IT partner that has a good overview of the internal network as well how connectivity and telecoms links are provided.
WiFi Connectivity: The Achilles Heel of Modern Business
Given the dependence the modern workplace has on its WiFi connection, not dealing with poor WiFi performance quickly can have serious financial implications.
It has become the norm in corporate environments to leverage cloud-based applications – organizations don’t want spreadsheets stored on laptops or sensitive data being stored on an employee’s phone. Using cloud-based systems which often rely on WiFi has become standard practice and can increase security as well as productivity.
We access the Internet, software applications, VoIP telephone services and business conferencing services, point of sale systems and other networked services over our WiFi networks.
When your WiFi fails, so does staff and customers’ ability to use all dependent services – negatively impacting the customer experience. This in turn hits productivity, profitability and can potentially cause reputational damage.
The Self-Directed Workaround
When staff experience problems with poorly performing WiFi, their natural response is to find a workaround: for example, storing local copies of documents on phones or laptops or using mobile phone signals to transfer corporate data.
Suddenly that carefully constructed corporate information security policy is being undermined from within.
What’s more, the business is facing higher costs from the use of more expensive mobile networks and all those carelessly downloaded documents will disrupt version control.
These workarounds can be a real headache for IT managers because, as well as causing the mentioned problems, they also mask the original problem of poor WiFi performance.
Is Poorly Performing WiFi Holding Back Your Organization?
If you are experiencing poor connectivity or bandwidth issues, don’t put off speaking with a trusted IT partner. As we’ve seen, the effects of poorly performing WiFi can have a huge impact on the performance of your organization more broadly.
If you aren’t sure whether you need to improve your WiFi performance, you could consider undertaking a systems audit. Again, your IT partner should be able to advise here.
Adaptive Information Systems was founded with the mission to help businesses get the most out of their technology investments. We provide Salinas IT support services , call us today and speak with a technology specialist to learn how we can help your business.